Bookings and lessons
Rescheduling, cancellations, instructor availability, and lesson records.
We are here when the water gets complicated
How can we help?
The in-app Help Center keeps requests connected to the relevant lesson, rental, payment, or account. For launch and accessibility questions, email the team directly.
support@wesurph.com
Board rentals
Pickup PINs, condition photos, timing, returns, and owner communication.
Payments and refunds
Apple Pay authorizations, receipts, refunds, fees, disputes, and payout status.
Safety and reporting
Account blocks, media concerns, credential questions, and urgent review.
Privacy request or account deletion
Use the controls inside your WeSurph profile.
Signing in lets us authenticate the request and avoid exposing account details over email. If you cannot access the app, contact support.